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Ashby Valley Council
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Contact us

Call, write or visit. If you can, tell us your postcode and any reference number, so we can help on the first try.

Warning: If someone is in danger now, call 999

For an emergency outside office hours, like a dangerous building or a flood, call 01632 960 999. It's answered day and night.

Ways to contact us

Phone

01632 960 400
Phone opening hours
Monday to Friday8am to 6pm
Saturday9am to 1pm

Text relay

Dial 18001 then 01632 960 400

Text message

Text 07700 900 400 if you are deaf or find calls hard. We reply the same working day.

In person

Customer Service Center, Ashby Town Hall, Market Street, Ashby AV1 1AA. Monday to Friday, 9am to 5pm.

Step-free entrance, hearing loop, BSL interpreter if you book a day ahead.

Send us a message

We reply within 3 working days. Don't include bank or card details.

We'll send your reference to this address

Only if you'd like us to call you back.

For example, AV3 2QN

Error: Enter a postcode in Ashby Valley, like AV3 2QN

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For example, 3 11 2026

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