About Ashby Valley Council
We run local services for 148,000 people in Ashby, Northfold and the villages of the valley. Here is who we are, how we are doing and where the money goes.
How we're doing
We publish these figures every 3 months, including the ones we missed.
- Bins collected on the right day
- 99.2%
- April to September 2026. Target 99%.
- On target
- Calls answered within 2 minutes
- 81%
- April to September 2026. Target 85%.
- Below target
- Complaints answered in 10 working days
- 92%
- April to September 2026. Target 90%.
- On target
- Household waste recycled
- 47.9%
- 2025 to 2026. Target 50% by 2028.
- Rising
- Apr78%
- May80%
- Jun84%
- Jul83%
- Aug79%
- Sep81%
- Calls answered within 2 minutes
- Target, 85%
- Adult social care38p
- Children and schools22p
- Bins and clean streets12p
- Housing help9p
- Roads and transport8p
- Libraries, parks and everything else11p
Budgets and spending
This year we will spend £212 million. Just under half comes from council tax. The rest comes from the government, business rates and the fees on our fees and charges page.
We publish every payment over £500 each month, so anyone can check what we buy and from whom.
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Budget book 2026 to 2027 Updated 2 March 2026 Need it in another format? Ask for an accessible version.
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Spending over £500, October 2026 Updated 4 November 2026
Your councillors
Find your councillor-
Chairs the cabinet. Meets residents every first Saturday at Kiln Road library, 10am to 12pm.
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Responsible for bins, recycling, parks and the food waste rollout.
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Responsible for homelessness, council homes and repairs.
Who we work with
Some services are run with these organizations. You can contact them directly or through us.
- Valley Leisure Trust
- Ashby Libraries
- Kestrel Homes
- Riverside Health Partnership
- Ashby Credit Union
- Northfold Bus Company
Our plan to 2030
Four things we said we'd do, and where each one has got to.
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Every page written in plain English
400 pages rewritten and tested with residents. Calls about bins fell by a fifth.
Done -
Weekly food waste collections
Caddies arrive in March. What changes for you.
Next -
500 new council homes
212 are built or being built in Northfold and Weir.
Planned -
Council buildings run on clean power
Planned
Contact the council
In person
Customer Service Center, Ashby Town Hall, Market Street, Ashby AV1 1AA
Step-free entrance, hearing loop, BSL interpreter if you book a day ahead.
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- Page owner
- Chief Executive's Office
- Page reference
- AVC-GOV-001